Whitepay is responsible for your Personal Information made available or generated in relation to your use of Our Website or within any contact We have established with you.
Whitepay gathers certain personal information and data when you use Our Website ("Personal Information").
You may refuse to provide such Personal Information and/or decide to give Whitepay any other non-required data.
In case you refuse to provide to Whitepay your Personal Information, you may not be able to access or use all of the features of Our Website.
While providing access Our Website Whitepay may collect the following Personal Information from you:
Whitepay reserves the right to collect any other data, including data that can be not Personal Information but can be treated as such when combined with other Personal information, such as:
Whitepay may also obtain information from other sources and combine that with information that is collected through Our Website.
When you visit Our Website, Whitepay automatically collects the Personal Information sent to Whitepay by your computer, mobile phone, or other access devices. Whitepay collects information that your browser sends whenever you visit a Website ("Log Data").
This Personal Information may include:
This service usage data helps Whitepay systems to ensure that Our Website is accessible for users across all platforms and can aid in case of disputes or technical issues.
You agree to provide the Personal Information specified herein and agree that your provided Personal Information may be processed and stored by Whitepay.
Whitepay only collects the Personal Information that is reasonably necessary for Whitepay to efficiently conduct its activities.
Whitepay collects and uses the Personal Information in furtherance of the following aims:
We may also use certain third-party marketing and advertising networks to help us market our products on our own website and on third-party websites (e.g. remarketing ads across the Internet by Google or Facebook).
You have the following rights under the above-mentioned regulations:
To exercise any of these rights, please contact Whitepay at email@example.com. Whitepay will respond to your request within a reasonable timeframe and notify you of the actions taken.
You will not have to pay a fee to access your Personal Information (or to exercise any of above-mentioned rights). However, We may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, We may refuse to comply with your request in these circumstances.
You can withdraw your consent for your Personal Information processing at any time and ask Us to stop access, storage, usage and other processing of your Personal Information if you believe that Whitepay doesn't have the proper rights to do so.
Withdrawing your consent will not affect the lawfulness of any processing Whitepay conduct prior to your withdrawal, nor will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
Please keep in mind that Whitepay might not be able to provide all of Our Website features to you anymore if you withdraw your consent.
Whitepay always works to fully protect your rights and comply with other obligations under privacy and Data protection frameworks including the GDPR and European Commission standards, and you will 2always have the opportunity to opt-out.
You have the right to request information from Us regarding the manner in which We share certain categories of your Personal Information with third parties for third parties direct marketing purposes. California law provides that you have the right to submit a request to Us at Our designated address and receive the following information:
You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. You may make such a request by emailing Us at firstname.lastname@example.org.
Whitepay will ask your agreement to process your Personal Information for specific purposes and you have the right to withdraw your consent at any time by contacting Us.
Whitepay does not collect or store any Personal Information about children under 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children have provided Us with Personal Information, please contact us. If We become aware that We have collected Personal Information from children without verification of parental consent, We take steps to remove that information.
Whitepay also does not process any Sensitive Personal Information, such as racial or ethnic origin, membership in political parties or political opinions, religious or philosophical beliefs, trade union membership, genetic/biometric data, health, sex life or sexual orientation. Nor do we collect any information about criminal convictions and offenses.
If you believe that Whitepay has collected such information, please directly contact Us immediately email@example.com in order to delete this information and resolve issues.
When You access Our Website Whitepay (or Google Analytics or a similar service provider on Whitepay’s behalf) may place cookies on your computer or other devices.
Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Website.
Examples of Cookies We use:
If you access Our Website from a mobile or other device, Whitepay may collect information for that device such as a unique device identifier ("UDID").
Whitepay uses these technologies to recognize you as Our Website user, customize Website, understand usage and determine the effectiveness of email marketing campaigns, measure promotional effectiveness and collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.
Whitepay protects your Personal Information under internationally acknowledged standards, using physical, technical, and administrative security measures to protect the privacy of the information you provide to Whitepay from unauthorized or accidental access, loss, misuse, disclosure, alteration, destruction as well as from other illegal actions of third-parties.
Whitepay has also implemented a number of security and technical measures to ensure that your information is protected and securely maintained such as encryption, data storage diversification, internal data access restrictions, anonymization technology, data and asset diversification, and strict physical access controls to buildings & files.
Please note that transmission of information (including communications by email) over the Internet or other publicly accessible networks is not one hundred percent secure, no method of transmission over the Internet is totally secure.
Also, please note that Whitepay is not liable for the security of any information you are transmitted to Us or received from Us by Internet or wireless connection, including email, phone, or other means of communication since We have no way of protecting that information once it leaves and until it reaches Us. While We strive to use commercially acceptable means to protect your Personal Information, We cannot guarantee its absolute security.
You should also understand the responsibility and take safety precautions to protect your own Personal Information.
If you have any suspicions that your Personal Information has been put in jeopardy, or at any risk, particularly your account, password and/or other information, please make sure to contact Us as soon as possible firstname.lastname@example.org.
Whitepay may disclose information about you:
As part of providing these services, Whitepay will share part of your Personal Information with such companies, for example: Google services – analytics, Facebook Inc. services - visitor action pixels, Cloud services/server services, etc.
In some circumstances, Whitepay will anonymise your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case We may use this information indefinitely without further notice to you.
If you are located in the EU, make a notice that your Personal Information may be transferred to countries that are not part of the EU.
Whitepay will take additional measures in order to establish that your Personal Information is treated just as safely and securely as it would be within the European Union and under the Data Protection Legislation as follows:
Your Personal Information may also be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Some of Our external third parties are based outside of the European Economic Area (EEA) so their processing of your Personal Information will involve a transfer of data outside the EEA.
Once We transfer your Personal Information outside the EEA, We shall observe the criteria set within the EEA.
For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries: (https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en).
Where We share Personal Information with fraud and crime prevention agencies and fraud and/or criminal history checking service providers in the EEA, they may transfer your Personal Information outside of the EEA, in this case they impose contractual obligations on the recipients of that data to protect your Personal Information to the standard required in the EEA and/or they may require the recipient to subscribe to certain standards, intended to enable secure data sharing.
Whenever We transfer your Personal Information out of your country, We also ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact Us email@example.com if you want further information on the specific mechanism used by Us when transferring your personal data out of the EEA.
Whitepay will only retain your Personal Information for as long as reasonably necessary to fulfil the purposes for its collection, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.
Whitepay may retain your Personal Information for a longer period in the event of a complaint or if it is reasonably believed that there is a prospect of litigation in respect to Whitepay relationship with you.
To determine the appropriate retention period for Personal Information, Whitepay considers the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorised use or disclosure of your Personal Information, the purposes for which Whitepay processes your Personal Information and whether Whitepay can achieve those purposes through other means, and the applicable legal, regulatory, accounting or other requirements (for example, as needed to provide Our Website services, comply with Whitepay legal obligations, resolve disputes, etc.).
According to the Data Protection Regulation, Whitepay has to keep basic information about its users (including but not limited to contact, identity, financial and transactional data) for at least 5 years after you've requested account deletion.
Whitepay will not keep your Personal Information for any longer than is necessary for the scope of the reason(s) for which it was collected.
Your Personal Information will be stored according to the following factors which determine the period of how long it will be kept:
Whitepay ensures that Personal Information kept is regularly reviewed against such criteria to assess whether it should be kept any longer.
For the purpose of defending Whitepay legitimate interests against possible legal claims, please note that correspondence (e.g. email addresses and content, chats with the customer service team, call recordings etc.) will be kept up to 10 years, depending on the limitation period (a limitation period is a time period during which a claim can be made) applicable in your country, after the end of the relationship.
You may send an email at firstname.lastname@example.org.