FAQ
We have collected the most popular questions about our crypto acquiring solution. If you didn’t find the answer, contact support@whitepay.com, and we will help you!
- E-commerce
- Retail
- Hotels and tourism
- Education
- Real Estate
- Auto industry
- Fashion, clothing and accessories
- Creative industries
- IT industry
- Charity
- Healthcare
- Service industries
- All areas, except those prohibited by the law
- Reach more than 450 million crypto-owners worldwide
- Access 120+ countries
- Pay less than 50% of your usual bank acquiring fees
- Get fast and secure settlements with next-day payouts
- Use any wallet and accept 140+ cryptocurrencies
- No chargeback or volatility risk (locked-in exchange rate)
Whitepay is powered by the WhiteBIT exchange. WhiteBIT has the following licenses/authorizations regarding virtual currencies activities:
- Registered as a Virtual currency exchange operator and Deposit virtual currency wallet operator within a Financial Crime Investigation Service of the Republic of Lithuania (FCIS);
- Registered as a Digital Currency Exchange Provider within AUSTRAC (Australian Transaction Reports and Analysis Centre);
- Registered as a Virtual Asset Service Provider (VASP) within the Financial Analytical Office of the Czech Republic;
- Registered as a Virtual Asset Service Provider (VASP) within the Bank of Spain;
- Registered as a Certified Entrepreneur within the Register of Virtual Currency Activities of the National Revenue Administration of the Republic of Poland;
- Listed in the Public register of entities that professionally provide exchange services between virtual currencies and non-gold-backed recognized (fiat) currencies and of wallet providers who offer custodial services within a National Revenue Agency of the Republic of Bulgaria;
- Adheres to the standards of the International Anti-Money Laundering Group (FATF).
WhiteBIT has successfully passed technical security, user data protection, and payments acquiring safety tests, achieving international Certificates of compliance with the following Standards:
- PCI DSS;
- ISO/IEC 27001:2013 “Information Security Management”;
- ISO/IEC 27701:2019 “Privacy Information Management”;
- General Data Protection Regulation (GDPR) by Swiss Approval.
WhiteBIT has also successfully passed 7 Hacken audits. Currently, we are among the TOP 3 most reliable exchanges thanks to these security measures, according to the cer.live rating.
Whitepay is the first crypto processing whose transactions are verified by Chainalysis. This company provides software and tools for tracking suspicious transactions. In addition, each incoming transaction is verified by the WhiteBIT exchange's AML system.
We use multi-layered security to keep your data and funds safe.
- You will have your own personal manager
- No chargeback or volatility risk (locked-in exchange rate)
- We provide marketing support for project launch
- Accept 140+ cryptocurrencies
- Compatible with all wallets
Whitepay operates on a legal basis in all countries, except the following ones: Afghanistan, American Samoa, U.S. Virgin Islands, Territory of Guam, Iran, Yemen, Libya, State of Palestine, Puerto Rico, Somalia, the Democratic People’s Republic of Korea, The Northern Mariana Islands, the USA, Syria, the Russian Federation, the Republic of Belarus, the Republic of Sudan, Transnistria, temporarily occupied territories of Georgia, the Turkish Republic of Northern Cyprus, Western Sahara, Federal Republic of Ambazonia, Kosovo, South Sudan, Canada, Nicaragua, Trinidad and Tobago, Venezuela, and temporarily occupied territories of Ukraine. Partnership requests from residents of these countries (territories) will be rejected.
- Crypto acquiring - accept crypto payments online legally and safely.
- POS - accept crypto in your offline store.
- Crypto jar and Donation page - for crypto donations.
Base fee of 1% of transaction volume (individual conditions for large clients)
- Free connection
- Marketing support of the client
- Submit a partnership request.
- Our manager guides you through the system and answers all your questions.
- Go through the KYB procedure to sign the agreement.
- Start accepting crypto, and get marketing promotion to the crypto audience.
- KYB (Know Your Business) is a procedure that involves verifying the identity and legitimacy of businesses involved in payment processing. This is crucial in the industry to prevent fraud, money laundering, and other illicit activities.
- Whitepay is powered by WhiteBIT, the EU-licensed cryptocurrency exchange, so in order to ensure transparency and legality, our clients must go through the KYB procedure before signing the agreement.
- Website / E-commerce store - API, plugins, manually
- Social media/messengers - API, manually
- Offline - POS, manually